9
Oct. 23, 2025
In this episode of WeCanFindAWay, I sit down with Raheena Lalani Dahya — a mediator based in Canada, and co-author of a recent article on trauma-informed mediation practice. Raheena has been exploring what it means to bring a trauma-informed lens to civil mediation, and why this conversation is becoming increasingly important in the dispute resolution field.We discuss why mediators are now talking about trauma and how understanding trauma can deepen our insight into human behavior in conflict. Raheena explains how trauma is connected to fear responses and dysregulation, what happens in the brain when people feel unsafe, and how this impacts their capacity to participate fully in mediation.She introduces key concepts such as the “window of tolerance,” “safety in numbers,” “tend and befriend,” and “name it to tame it,” illustrating how these ideas can help mediators recognize when participants are overwhelmed and create conditions that restore calm and safety. She also discusses…